Set Up University Email Using Microsoft Outlook 2010, 2013, or 2016

Question:
How do I set up my University email in Microsoft Outlook 2010, 2013, or 2016?
Answer:

To set up you University email in Microsoft Outlook, perform the following steps:
 
 Office 2016 

  1. Open Outlook
  2. Click the File tab
1
  1. Under Account Information, choose Add Account
2
  1. On the Auto Account Setup page, enter your name, email address, and password, and then choose Next
​Note: If prompted for account type, choose Microsoft Exchange
  1. Choose Finish


 Office 2010/2013

  1. Open Outlook
  2. Click the File tab
User-added image
  1. Under Account Information, choose Add Account
User-added image
  1. On the Auto Account Setup page, enter your name, email address, and password, and then choose Next
  2. Choose Finish

or 

To set up you University email in Microsoft Outlook, perform the following steps:
 
 Office 2016 

  1. Open Outlook
  2. Click the File tab
1
  1. Under Account Information, choose Add Account
2
  1. On the Auto Account Setup page, enter your name, email address, and password, and then choose Next
​Note: If prompted for account type, choose Microsoft Exchange
  1. Choose Finish


 Office 2010/2013

  1. Open Outlook
  2. Click the File tab
User-added image
  1. Under Account Information, choose Add Account
User-added image
  1. On the Auto Account Setup page, enter your name, email address, and password, and then choose Next
  2. Choose Finish

or 

 Office 2016
 
 

  1. Open Outlook
  2. Click the File tab
 
  1. Under Account Information, choose Add Account
     
2
  1. On the Auto Account Setup page, enter your name, email address, and password, and then choose Next 
  2. Choose Finish

Office 2010/2013
 
 

  1. Open Outlook
  2. Click the File tab
User-added image
  1. Under Account Information, choose Add Account
User-added image
  1. On the Auto Account Setup page, enter your name, email address, and password, and then choose Next 
  2. Choose Finis
 

 

  1. Load Microsoft Outlook  
  2. The Microsoft Outlook Startup Wizard should open
  3. Click Next to proceed to the E-mail Accounts page
  4. Click Next to set up an email account
    • Note: If the Microsoft Outlook Startup Wizard does not open:
      1. Close Outlook 
      2. Open Control Panel from the Start Menu, or by right clicking on the Metro Icon and choosing Control Panel(Windows 8)
      3. Open Mail, found in User Accounts category
      4. Click on E-mail Accounts 
      5. Select New 
      6. Verify E-mail Account is selected
      7. Click Next
    • On the Auto Account Setup page, Enter the following credentials:
      • Your Name: Enter your first and last name
      • Email Address: Your University email address: [username]@email.phoenix.edu      
      • Password: Your eCampus password
  5. Click Next to finish setting up your account.
    • Note:You may be prompted to enter your University email address and eCampus password again.
If Microsoft Outlook Startup Wizard does not open, preform the following steps: 
  1. In Outlook, choose the File tab. 
  2. Under Account Information, choose Add Account 
  3. On the Auto Account Setup page, enter your name, Ecampus email address, and password, and then choose Next.
  4. Choose Finish.

If Microsoft Outlook is already setup and changes need to be made, perform the following:

  1. Load Microsoft Outlook
  2. Click File 
  3. Click Account Settings 
  4. Click Account Settings 
  5. Click E-mail 
  6. Click New
   

 

 
Additional Information:
For additional information on accessing your University email using other clients, please see the Related Articles section to the right.
We welcome and appreciate your feedback!
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